| However even with ISDN there are a range of | | | | Primarily the choice of ISDN Types comes down to |
| options available that should be considered when | | | | how many simultaneous calls you need to make |
| making your choice between ISDN 2, ISDN 102030 or | | | | allowing for both incoming and outgoing calls. |
| Multi Line Services. One thing that needs to be | | | | If you need 2-8 Lines then you go with ISDN 2 |
| remembered is that ADSL or SHDSL Broadband | | | | phone lines. If you need 10, 20 or 30 or more phone |
| services are not available on any ISDN phone lines | | | | lines choose ISDN 10/20/30, if your business needs |
| and will require access via a dedicated or stand alone | | | | 11, 12, 13 or another number of phone lines (above |
| PSTN telephone line. | | | | 10), ISDN Multi Line is available, providing a wide range |
| There is quite a bit of jargon associated with ISDN | | | | of available ISDN options. |
| Phone lines with ISDN 2 know and Basic Rate or BRI. | | | | In the past if you needed more than 10 lines business |
| ISDN 10/20/030 is know is Primary Rate or PRI. ISDN | | | | had to go with 20 or 30 ISDBN Channels. With the |
| 10 is also known as E1. You will need to have a basic | | | | new ISDM Multi Line services, this means your |
| understanding if these terms when talking to your | | | | business can choose exactly the number of lines they |
| PABX phone system provider as the each type of | | | | need without paying for lines they do not need. This |
| Service will require a different & specific | | | | allows smaller organisations to remain within their |
| network interface card on your PABX phone system. | | | | budgets while still having a quality multi-line IDSN |
| Most systems can be converted from PSTN to ISDN | | | | telephone service, both essential components to |
| 2 but if converting PSTN to ISDN 10 or Multi Line | | | | remain profitable in today's competitive world. |
| services it is possible you will need a new PABX | | | | Smaller organisations are also looking for a way to |
| Phone system. It is possible to take PSTN Business | | | | combine all their telephone needs into one bill with |
| Phone numbers to ISDN 2 or ISDN 10 standard but | | | | one ISDN business network provider. You will find it |
| not possible to convert them to a DID range as this | | | | easy to pay one bill including your mobile bill when |
| is a sequenced 100 number block (e.g 02 9419 | | | | your multi-line IDSN provider offers all the services |
| 1200-029419 1299) and these are allocated by the | | | | you need. One central location for all your services |
| network. | | | | makes it easier to track your companies spending |
| Many customers ask us what ISDN phone line options | | | | thus making it easier to identify any budget overruns |
| are available. Fortunately there are a range of ISDN | | | | for an individual department on a specific date. Having |
| services available that can cater for almost any size | | | | everything related to communications on one bill and |
| business. There are also IDSN business telephone | | | | an Account Manager available to assist also makes it |
| providers who are able to provide customers exactly | | | | easier for the organisations accounting department |
| what they need in the quantities they require. | | | | when it is time to process payments for the month. |