| When you introduce your business to the customers, | | | | the ones to take action of the problems experienced |
| you must think that your business is at high quality. | | | | by your gaming cafe about the speed and |
| Businesses like restaurants, gaming shops, mini-stores, | | | | interruptions of the internet connection. |
| fashion shops, boutiques and others are competing | | | | 2. Lack of discipline. This is another common problem |
| against their own competitors in order to be on the | | | | with the cable internet providers. If they will show |
| top of the mountain. Every business has their own | | | | their lack of discipline on providing their services, it |
| problems, and they need to solve it by themselves. | | | | might result for the gradual decrease of the |
| For example, if you have a restaurant business and | | | | customers and gaming cafes who subscribed with |
| your customers are complaining about the taste of | | | | their respective cable internet provider. |
| your spaghetti, that is a common problem. | | | | 3. Unreasonable price. As an owner of an internet |
| The customer can file you a lawsuit if your food or | | | | cafe, you are concerned with the price offered by |
| menu has a bad taste or something that makes it | | | | your cable internet provider. If the price is too much |
| dangerous to consume, and you should be aware of | | | | expensive but gives you low quality performance, |
| it. If your business was one of those that were being | | | | you can say that they're telling a lie that their service |
| complained, you have no choice but to take action in | | | | is very high quality than other competitors. You can |
| solving the problem. Another example would be the | | | | file a complaint or lawsuit against your provider for |
| gaming shops. Customers are expecting that they | | | | this problem. |
| have no problems in playing online and local area | | | | 4. Promises are made to be broken. Not all |
| network (LAN) games like Warcraft and Counter | | | | businesses are perfect, and this is normal for us. But |
| Strike. The owner of the gaming shop has the | | | | there are times that a cable internet provider that |
| responsibility of its employees and everything when | | | | the maintenance will end on a specific time or day, |
| there are problems and complaints from their | | | | will be delayed for no reason. If you have a reason |
| customers about the environment. | | | | why anything is delayed, the customer might |
| The same thing goes to cable internet providers. | | | | appreciate it. If there's no specific reason for any |
| Here are some of the common problems that needs | | | | promise made by the internet service provider, |
| to be resolved: | | | | customers will begin to doubt on using their services. |
| 1. Speed. This is one of the main problems of your | | | | These are some of the problems that are common |
| internet. If your speed is slow, there is a greater | | | | to experienced users of their cable internet provider. |
| chance that the customers may be frustrated and | | | | If the customers are experiencing any problems on |
| would shift to another internet cafe. The internet | | | | the cable internet provider, they need to take action |
| cafe is not to be blamed in terms of speed, because | | | | immediately or else they will lose their trust on using |
| they can report into their cable internet service | | | | them for good. |
| provider about it. The cable internet provider will be | | | | |